Frequently Asked Questions
What is your return and exchange policy?
While we don’t accept returns here at the Gloaming, please reach out if there are any issues with you order. If something got lost in the ether (or was mangled by a vaguely malicious member of the postal service) we’ll try to make it right (generally with a replacement print).
I saw a piece of art on your instagram page but I don’t see it here- can you do print-on-demand?
If there’s a piece you’d like a print of, please reach out via the Contact page. As a new shop I don’t currently have the means to print at home. That said, if you don’t mind waiting a little longer, I don’t mind putting in a special order with my printer.
Do you ship internationally?
Yes I do, however I want to caution that in the last few years international shipping has become both complex and expensive for some countries. I have international shipping laid out for some countries/regions (Canada, UK, Western Europe), but if you’re ordering from another region or have any issue please message through the Contact page. Same goes if you would like a shipping quote before making an order. The international options I’ve set out are untracked: international tracking can be especially expensive and I wanted to give everyone reasonable options. Again if you want international tracking and don’t mind paying for it, Contact Me for a quote.
How soon will I get my order?
I ship within two business days of receiving your order and I use USPS Ground Shipping for packages in the U.S. (they estimate a delivery of 2-5 business days). Overall, you should have your package in 6-10 business days.
International shipping can vary a lot~ Stamps.com estimates 7-21 days depending on location. If you need a package in a certain time frame please reach out and I’ll try and find out shipping estimates for your area.
As always, ship times will be longer leading up to the December holidays
What About International Customs?
Some countries will charge customs fees or other taxes on merchandise ordered internationally. These fees are the responsibility of the customer to pay, and are not included in the shipping paid at checkout.
….and now for a few fun ones.
Why The Autumn Gloaming?
While I create art year-round and love to paint pieces based on the Wheel of the Year, I always seem to come back to Autumn- I adore the transitional period between summer and winter. I love the days when darkness falls early, when nights grow chill and the winds carry the heady scent of leaf-spice. The Gloaming -or Twilight- is an evocative time of day, when visibility starts to lessen and the world tends to quiet: it’s also a time of day that’s been consistently associated with faery-lore.
I live in Davis, California, where our Autumn is short and considerably less dramatic than it is in other regions of the U.S.
Yet, even here the Autumn Gloaming-time still has its pleasures: my favorite is the gathering of crows just before nightfall.
I love watching the flocks of crows circle and caw and communicate on our block as the street lights begin their glow. Whether or not one believes in the Thinning Veil, the Autumn Gloaming is still a magical time indeed.
What do you listen to when painting/creating?
One of my new (to me) favorite things to listen to while painting is Dead Air, an online radio station that plays Halloween music 365 days a year- it’s an exciting mix of classic horror themes, vintage music, clips, and radio spots, as well as more modern horror soundtracks and spooky postpunk goodness. I also listen to my own playlists of Postpunk and New Wave music that is gothicly-inclined (I adore Vision Video Band, Twin Tribes, etc. as well as classics like The Cure). Conversely, I also enjoy music from the folksier side of the spectrum. John Denver, Clannad, and Pentangle are long-time favorites.
Podcasts can also be really fun during long painting sessions. I love Mark Norman’s The Folklore Podcast, Astonishing Legends, Just a Story Podcast (RIP), and Big Seance, just to name a few.
What materials do you use?
I am largely a water-colorist and my favorite paints are handmade by Poems About You. She creates gorgeous colors, including some made of more unusual plant and (high-granulation) mineral-based pigments. I use scraps of fine mulberry paper to create monster and cryptid-themed collages- you can get wonderful (and affordable!) scrap packs from Dick Blick. For my black and white Gammell-inspired horror drawings I use graphite powers that I grind myself (sometimes mixed with denatured alcohol for the deepest darks) alongside charcoal and graphite pencils.